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  • Classroom Behaviour Diploma

Classroom Behaviour Diploma

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£267.00 £17.00
Classroom Behaviour Diploma
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Overview

Description

Much customer service is done when service workers are helping customers face-to-face. For customer service workers to provide exceptional customer service in the fast-paced, competitive business world, they must be able to gather information appropriately by asking and answering questions. Having this skill allows them to better understand a customer’s needs, which leads to a higher likelihood that they will be able to fulfill this need. Solid face-to-face communications skills is an essential for every customer service worker. This online course discusses face-to-face customer service.

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Course Delivery

This is a self-study course, the course will be delivered via our online learning zone. Students will be given the learning materials and assignment to complete the course.

Course Features

  • Lectures 0
  • Quizzes 0
  • Duration 3 hours
  • Skill level All level
  • Language English
  • Students 273
  • Assessments Self
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£267.00 £17.00

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